Cameron Wray
Dear sir

I was recently a customer of yours while in Saigon, I would like to pass on my remarks on your tour guide,(mr Hai) he was excellant, My parents and I enjoyed his company and knowledge immensly, I have since recommended your company and mr Hai to a number of people and will continue to do so, Thanks again for a great holiday in your beautiful country. I look forward to a return there one day.

Cameron Wray

Jim & Bev Fisher
Thank you

My wife and I have visited Vietnam twice now 1st time in 2007 then again in 2008. We have nothing but praise for tnk travel. They sorted out our itenerary and booked the hotels for us. It was an excellent experience.So much so that we are returning in 2009. You can be sure that we will be using tnk travel again, keep up the good work and see you again soon.

peter wells
Thanking Dat

Hi Dat, Hope biz. is booming. We ve recommended lots of friends here to contact TNK and Guide Dat.

We enjoyed our holiday in your lovely country. Be careful on your busy roads - we will never forget our
enlightening experience of Vietnam with you.

Cheers and thanks from Ozzie mates Heather & Peter Wells

Gerry Breislin
Vietnam packaged tour

Dear Ms Hang Vo,

Apologies for not writing sooner. We've been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.

We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!

We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.

They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.

We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English.
Please pass on our thanks to each of them.

I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.

Kind regards

Thom Stephens
Thank you! (from Thom Stephens)

Hello,

I arrived back in the U.S. last night and wanted to send you a quick email.

Our trip to Vietnam was fantastic. Thank you very much! Everything was perfect-even the weather was beautiful while we were there.

The hotel was great, the tours were very good and Mr. Ha and Mr. Kong (driver) were very polite, punctual and informative.

Everything you arranged was perfect and I will be recommending TNK Travel to anyone traveling to Vietnam in the future.

Best regards / Mit freundlichen Grüßen

Thom Stephens

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

Natalia Ramos
Private Package Tour - Vietnam & Cambodia 21 days

Hi,

Although we didn't contact you directly (your services were booked by Orbita, a portuguese travel agency) we would like to thank you for the excellent 3 weeks holiday that you provided us last March.

The hotels were very good and the homestays exceeded our expectations. The food was just delicious. We had no problem at all in eating vegetarian. The guides and drivers were great, friendly and helpful, especially M. Manh in Sapa, who was incredibly professional and made sure that our needs were met at all times. Although we enjoyed the all trip very much, the tour in Sapa was the one that we liked most.

We were just a little disapointed with the program change made in Cat Ba island. We just stayed overnight there. For some reason (which we couldn't understand) we had to come back to Halong early in the morning instead of doing the long treck in the island. It was a pitty. Cat Ba is so beautiful.

Vietnam will stay in our hearts!

Thank you!

Natalia & Josefina Ramos
Portugal

Daniela Meirom
Meirom group -Vietnam trip

Hello

We are home now and I expected some kind of a feedback request from you but so far got nothing, and decided to send one anyway.

First of all I wanted to thank you in the name of the whole group for a very successful trip. Everything went smoothly and according to plan. The itinerary was well planned, the guides were knowledgeable and caring, the vans were in good condition and comfortable.

I would like to point out several things that were less than 100% - maybe it will be useful to you in the future:

a- the english accent of some of the guides was very bad and we could hardly understand them. Our best guide was Dara in Phnom Penh, unfortunately he was with us only for one day. Chum in Hanoi and Ky in HCM city were also good, The others were also good and warm and kind and we loved them all, but sometimes we had hard time to understand them, maybe because we are not native english speakers

b- most of the hotels were good. The worst was in Phnom Penh - small and smelly rooms and awful maitenance. The one in Siem Reap had nice rooms, but lots of maitenance problems. The same goes for the hotel in Sapa - they had serious problems with the hot water supply, which was extremely annoying.

c- the itinerary was almost perfect, but I think the time in Siem Reap was too long, 2 days would be quite enough, and it could be nice to spend one more day in Hoi An or Hue.

Thank you for everything. We had a very good and interesting experience and will certainly recommend your company to our friends

Daniela Meirom

 

Jim & Bev Fisher
Congratulations tnk travel

My wife and have just arrived home from a 3 weeks visit to Vietnam.We used TNK TRAVEL for all our travel needs,Hotel Bookings,Airline flights,Private car hire,They arranged everything.We had a great time and everything went like clockwork.The Hotels they booked for us were excellent.The Cars and drivers were all excellent.Our internal flights went off without a hitch,Could not find fault with anything.We have nothing but praise for TNK Travel and their very professional Staff.So to all the staff a very big thank you.

Jim & Bev Fisher.

Prem Swani
Flight booking / Mr. Swani

Dear Ms Hang Vo!

We finished our Vietnam and Cambodia trip last week and every thing went very well and smooth thanks for your excellent service.
I am enquiring if you do book for Alaska cruise and Rocky mountains trour in Canada for next year 2012.

Best wishes
Prem Swani