Edward & Sue McCarthy
Thank you

We are now back home to reality and feel that we would just like to let you know how much we appreciate all the help you and your staff gave us whilst we were in Vietnam, particularly when putting our constantly changing travel plans together. In particular we would like to thank not only you, but also Miss Kim and Nhu Nguyen for your unfailing patience and great sense of humour at all times.

You were recommended to us by our friends in France and we will be doing the same favour to any friends visiting Saigon in the future.

Once again, many thanks for all your help and good luck for the future.

Edward & Sue McCarthy

Mr.Karen Isobel Podolsky
Thank you to Kim Cuong

Dear TNK Travel,

This note is to thank you for the wonderful services you provided on our recent visit to Vietnam.

We especially want to thank Ms. Kim Cuong. She was friendly, knowledgeable, and very helpful. We were very happy with the itinerary she prepared for us. She helped us get a flight back to the U.S., even though it was not part of her job, and we appreciate that. The other people in your office were very good, too.

Please let Ms. Kim Cuong know that we were happy that she could help us, and that we would recommend TNK Travel to anyone who will be coming to visit Vietnam.

Sincerely,
Karen Isobel Podolsky and Joan Renee Sinclair

Julia Price
Trip

Hi

Would just like to thank you for the great service provided by TNK. We have just returned from a 2 week trip and booked accomodation in three areas through yourselves. In a trip where any thing that could go wrong did, it was great to arrive somwhere and know that at least our hotel booking was hassle free.

Thanks heaps for the great service.

Regrads

Julia

David Murray
Dear Dzung

Dear Dzung, Just a short note to thank you for the excellent trip you arranged for us during November of this year. All guides were excellent and the service your company provided was of the top order. Our only criticsm would be that some of the hotels provide standard, rather than superior rooms. On our next trip to your delightful country we will most definately call on your services but will use 4 star hotels. We will also recommend your agency to our many friends who I'm sure will be heading to Vietnam over the next few years.

Kerry and Mal Morters
Mekong Delta Tour to Phnompenh ( Oct 28th 08 )

Dear Ms Nhu Y

My husband and I have now returned to New Zealand from our very memorable holiday in Vietnam and Cambodia. TNK booked the Mekong Tour to Phnom Penh for us and our tour guide was JJ. Our Mekong tour was wonderful, mostly due to JJ who looked after us so well in every way. JJ was a very professional, friendly and helpful guide.

We would be very grateful if you could forward this email to JJ's manager. We would highly recommend JJ as a tour guide for any foreign visitor to your country.

We would like to make one small suggestion about the tour. It would have been helpful to have the correct Cambodia Visa forms prior to our departure on the boat to Phnom Penh. Before our departure from New Zealand, we did download forms from the Cambodian Embassy web site - bu 
we did download forms from the Cambodian Embassy web site - but on the day, the Cambodian Customs required a different form.

The only other comment we would like to offer, and this has nothing to do with the TNK Mekong Tour itself, but we were very concerned about the terrible living condition for the two bears at the Crocodile Park. If you can provide any influence to help these bears, we are sure they would appreciate this.

Thank you TNK for a great tour.

Kerry and Mal Morters

Doreen Neo (from Singapore)
Thank you, TNK Travel

My friend, Poon Ee Ping and myself had signed up for a 10 days customised package with TNK Travel in May 2006. We had enjoyed ourselves a lot. TNK Travel had taken good care of us during our trip. The tour guides were very friendly and helpful. The accomodation we had during our stay throughout Vietnam was good. The lunch catered for us were great too.

I would recommend my friends to sign up with TNK Travel if they go to Vietnam. Thanks once again.

Karen Vermey
Hello

Hello

I would like to thank you for the excellent service we received from your company on our trip to Vietnam. I also wish to thank Mr Huy for his service, local knowledge, willingness to please and for going out of his way to show us the beauty of Vietnam. We have enjoyed our time in Vietnam so much we are already looking into coming back. We credit the wonderful experience in Vietnam to Mr Huy because without him we would not have seen, understood or enjoyed our time in Ho Chi minh any where near as much. Again Thank you and we will be using your company whenever we travel to Vietnam.

Regards Karen Vermey
 

karen toft
Thank you

Hi Winston – a note of thanks for our wonderful trip to Vietnam. Everything went without a hitch – absolutely superb !!! The guides were fantastic as was the country and all the places we went and people we met. The trip covered a variety of sites, activities and experiences so I congratulate you on organizing it for us.

I have only one comment to make and that’s regarding tipping the tour guides. As we don’t tip in Australia , nor do the Vietnamese, but considering the poor wages we had no idea what to tip and we couldn’t tip the guide without the driver. Perhaps giving some guide to future travelers would be of benefit. We overtipped in the beginning but got it figured out by the end after asking Mr Danh & Mr Trang. Also we weren’t sure about tipping the boat drivers considering we were the only ones on the boat eg on Perfume River and Halong Bay.

This is a trivial issue in the big scheme of things so I want to make more the point about the fabulous timing and thought you put into our time there. Again , many thanks.

Regards………..karen Toft & Clive Hockey

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Kurt Ulrich
2 weeks Mekong delta tour and Phu Quoc island

Dear TNK Team, dear Luu vo

I visit in the last 2 years alone or with group tours many times Vietnam.
Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam.
This tour was very cheap but!!! also very simple in service, accommodations, food and organization!
This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon.
The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks.
We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups.

Two destinations was not so good standard and could be better for next time!
We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water!
A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.

Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.

Thanks so much. Kutschi