Annette - Taipa Area School, NZ
Holiday in Vietnam

I recently spent time in HCMC and surrounding areas on a school history trip which had 10 travellers on board. We searched the web and found AnAn2 hotel, (whom we booked a few days) they forwarded our itinerary ideas to TNK Travel. Within a short time and some emails between TNK & us, we had our itinerary set with a budget direct from Vietnam which could not be beaten in NZ. Arriving at the airport we met our fabulous tour guide. He had so much information and answered all of our questions in English. He was never late and offered us a few extra stops and changed a few things as we wished. Vietnam is a most extroadinary place to visit the people have big hearts, and nothing is too much trouble as we dsicovered at the hotels and restaurants we visited which had been booked by TNK. The food was delicious whereever we were. TNK's driver got us from A-Z without a hitch in a country where driving would be a challenge for most visitors. When outside HCMC TNK had other tour guides to meet us, equally with plenty of information on the area we were visiting, I would recommend both TNK Travel and AnAn2 hotel (which is right next door) to anyone visiting Vietnam. They are situated in the heart of District 1 HCMC where there is an array of street life 24/7. We had a great trip and I would like to return.

Shaun McCree
Cambodia Exclusive 5-day tour

Dear Nhu Y,

After our initial misunderstanding over payment (my fault entirely), I would like you to know that the tour went excellently. A friendly & helpful guide in Phnom Penh made our day both pleasant & informative, even if we were rather devastated by the Killing Fields & S21. Although they are hard to take, we think everyone should see them to understand what happened in Kampuchea. Our guide in Siem Reap, Marouan, & his driver were if anything even better and our trips around the Angkor complex were absolutely unforgettable. The Hotel Salina in Siem Reap was good value for money, despite being the cheapest available but we were a little disappointed with the Princess in Phnom Penh where we found the food rather poor & the staff rather disinterested. We recognise this is also the cheapest option but clearly does not match up to the budget hotels we stayed in throughout our 4 weeks in Vietnam. Our only small problem was that the advertisement on your website suggests lunch is provided everyday although, on checking your acknowledgement, it was not listed. Perhaps someone could correct the website.

Kurt Haering
Comment on 22 Day Tour

TNK has succeeded to present a superb tour covering the major ponts of interest in Vietnam and Cambodia. From planning to execution TNK provided excellent performance with the reliability of a Swiss clock. As we booked a private tour the organization was perfect and the guides met highest standards. We truly recommend TNK for exploring this beautiful country and its friendly people.

Hagit & Yaacov Stottland
Thanks for the Trip

Dear Dung Trinh,
Ruth, David, Hagit & myself (Yaacov), would like to thank you for arranging one of the most enjoyable trips for us in Vietnam and Cambodia.
The guides were good and your efforts and dedication were highly appreciated.
Promise you we will not forget Vietnam and Cambodia not only for the countries, but also due to the honest and fair treatment we got from you.
We will forward your contact details to our friends who wish to travel to Vietnam & Cambodia and also put recommendation in the Israeli WEB site for travelers with high references for well appreciated travel agent.

Thanks & Happy New Year,
Ruth & David Raz
Hagit & Yaacov Stottland

Heppy Moiras
Viet Nam - Southern package tour 6days/5nights June 30th -Jul 5th 2011

Dear Ms. Luu Vo

It's a nice to meet you in Saigon and come to visit your country during the kid's holiday. Many natural place could be seen there and will be unforgettable memories for us.

I do hope one day can visit your country again. Thank you for kindly services as I have given some feedback in the questionaire that you gave to me. Hopefully TNK Travel could be more success in the future.

Pls kindly send my regard and thank you too to JJ and Mr. Thu for their service and accompanied us during the trips. Once again thank you so much and especially to your special gift or souvenir for me & my family. It's a wonderful dan nice gift.

Pls keep in touch, you could reach me in my handphone number +62811123811.

See you again, Sayonara, Cai Cien and HEN GAP LAI... Thank you, Arigato, Xie xie and CAM ENG, he.he...

Regards,
Heppy Moiras

David Williams
Dear Ms Nhu and Mr Trinh

Dear Ms Nhu and Mr Trinh,

I just wanted to send you a short message to thank you for organising our tour to the Mekong delta.

We enjoyed it very much, and enjoyed meeting Mr Lan (our guide) and Mr Tam (our driver).

I would definitely recommend it to my friends.

Kind regards
David Williams

Stephan Bates
A wonderful trip to Dac Danh Vietnam

Dear Mr Dac Danh

We have recently arrived back home in England following our tour of Vietnam and Cambodia with your company and felt we must write to you to let you know what a fantastic time we had in your beautiful country. We were thoroughly impressed with all our guides and drivers with their knowledge, consideration and professionalism. Everyone we met in Vietnam was extremely friendly and welcoming.

In particular we would like you to pass on our grateful thanks to Mr. Ky in Ho Chi Minh city who was extremely knowledgeable and a wonderful ambassador for your country. We will certainly be recommending his services to any friends of ours who may be visiting in the future.

Please also pass on our good wishes to Cheng in Cambodia and Cam in Hue - both of whom made our visits to their areas extremely enjoyable.

Finally may we also ask you to pay a particular thanks Hoa in Hanoi for making the last few days of our stay so memorable and also amusing. He was a great guide and good company, we hope one day to be able to return to Hanoi and hope that Hoa may be able to be our guide for a trip into Sapa. We shall certainly be recommending him to friends.

Many, many thanks for all your assistance and looking forward to seeing you again some time in the future when we return to Vietnam again.

Yours sincerely,

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Kurt Ulrich
2 weeks Mekong delta tour and Phu Quoc island

Dear TNK Team, dear Luu vo

I visit in the last 2 years alone or with group tours many times Vietnam.
Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam.
This tour was very cheap but!!! also very simple in service, accommodations, food and organization!
This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon.
The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks.
We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups.

Two destinations was not so good standard and could be better for next time!
We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water!
A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.

Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.

Thanks so much. Kutschi

Mark Mulder
Reflections

We have just returned from Vietnam and had a wonderful time. We spent five days in HCMC and five in Hanoi. The sights, sounds and smells were a great experience. Many thanks to TNK travel and Mr Vu who helped organise the Halong Bay 2 day/1 night cruise. They also organised accomodation, at a price way cheaper then what we could manage.

Again, many thanks,and we would recommend TNK to anyone.