Shaun McCree
Halong Bay - Huong Hai Junk

Went in middle of February 2008 when the weather was bitterly cold & misty. This was a real shame as everyone agreed it would have been a fabulous two days otherwise.

Gary and Family
Special thanks

My family and I made an arrangement via Vetnam VNB Travel for our Ho Chi Minh trip - mekong delta and hcm city tour on 16 and 17 Nov and we were so pleased with all the arrangement especially assigned us with a professional tour guide - Mr Huy. We would highly recommended this tour guide to all. He is knowledgable, fun, caring especially to elderly/kids, responsibilities and professional in his field.

we will definitely return to Vietnam again sometimes and engaging Mr Huy's services.

Thanks again for such arrangement....

Regs
Candice

Paola & Renato
Viet Nam package tour

Dear Ms. Luu Vo,

we are now back in Italy and we took with us very nice memories of Vietnam.
We are very satisfied with the service your agency offered to us during the tour: very good guides, confortable cars, water at our disposal.
Just to help you to offer a better service to your future clients and travellers, we wish to submit you our comments for 2 things that could be improved:

1. the Halong Bay cruise with Paloma: they just showed us two of the many attractions of the bay: one cave and Ti Top Island. We expected to see something more, otherwise we could have seen the same things on a daily trip, without spending the night on the boat.

2. Cuu Long Resort in Phu Quoc: the hotel is very old and not well mantained. The service is poor, the food is expensive for the quality offered, the staff hardly understands English.
Next time, be sure that your clients are aware of what this resort has to offer. Maybe we would have spent a better time in Mui Ne.

Please, don't take this comments as a claim: we are really happy of the overall quality of your package tour and this comments are just to let you know our last feed back.

Kind regards
Paola & Renato

Annette - Taipa Area School, NZ
Holiday in Vietnam

I recently spent time in HCMC and surrounding areas on a school history trip which had 10 travellers on board. We searched the web and found AnAn2 hotel, (whom we booked a few days) they forwarded our itinerary ideas to TNK Travel. Within a short time and some emails between TNK & us, we had our itinerary set with a budget direct from Vietnam which could not be beaten in NZ. Arriving at the airport we met our fabulous tour guide. He had so much information and answered all of our questions in English. He was never late and offered us a few extra stops and changed a few things as we wished. Vietnam is a most extroadinary place to visit the people have big hearts, and nothing is too much trouble as we dsicovered at the hotels and restaurants we visited which had been booked by TNK. The food was delicious whereever we were. TNK's driver got us from A-Z without a hitch in a country where driving would be a challenge for most visitors. When outside HCMC TNK had other tour guides to meet us, equally with plenty of information on the area we were visiting, I would recommend both TNK Travel and AnAn2 hotel (which is right next door) to anyone visiting Vietnam. They are situated in the heart of District 1 HCMC where there is an array of street life 24/7. We had a great trip and I would like to return.

Kay Mackie
Mekong Delta Tour

Good afternoon

I am wrtiting to express my thanks to your company and especially to our tour guide, Phi, for a great 6 days in the Mekong Delta and Phu Quoc Island.

The tour was informative, extensive and met our requirements. We enjoyed the time we spent with Phi and the driver, who was very careful and competent. Phi's knowledge and humour really made our tour and we would not hesitate to recommend it to others.

Best wishes

Kay

mp
Thanks

Dear Dzung,
 
I just had an e-mail from my friend Martin Purvis about his trip to Vietnam. He is absolutely delighted with all the work you did. Thanks for taking such good care of him. I'm not surprised. As I tell everyone, TNK is the best outfit in Vietnam! Martin says he is hoping to go to Cambodia on his next trip. Can you help in Cambodia?
Here is what Martin wrote about you:

"Our visit to Viet Nam was fantastically good, and I very much appreciate for your advice and assistance.  I never met Djung in person, but we spoke on the phone a few times, and his arrangements were all superb.  Even though we arrived two days late because of a travel snafu, he managed to rearrange all of our excursions.  He also arranged for us to have vegetarian food throughout our trip.  I would heartily recommend his organisation to anyone else."
 
Great work! Maybe you should put his comments on your website.

Please send us pictures of your new baby! Can you sleep through the night yet?
 
Thanks again for all you did for my friend.
 
All the best,
mp

B. de Vet
Dear Mr Dzung Trinh,

First of all we want to thank TNK travel very much for the great Tour we have had.

Everything was perfectly arranged and the Hotels, drivers and guides were great.

You are a very serious and reliable organisation and we will certainly recommend you to our friends and relatives.

We have now a very good impression of your country thanks to all the places you made us visit with all the information given by the guides.

One little notice: your man in Hanoi (or is that you??) told us that he did not have the information about our arrival flight and that he had asked us by mail and phone. But as you can see I had already given that information in my mail from April 15 (see under). But.... no problem our guide was waiting for us at the airport.

Thanks again we had lovely and interesting holidays and all the included meals were delicious.

Best regards

Bas and Martina de Vet (- van Deurzen)
Bachrode 3
2717AL Zoetermeer
The Netherlands

Mr. Anne Porter
Thank you to everyone at TNK Travel

Good morning,

Yesterday we arrived back form our most enjoyable holiday in Vietnam and we would like to thank you for all your help and assistance in arranging this trip for us.

Some comments :

• We were very happy with the transfers provided – all good cars, with careful and polite, friendly drivers
• The Grand Hotel in Saigon was very nice and in an excellent location for both shopping and sightseeing
• The Quoc Hoa Hotel in Hanoi was also very pleasant and comfortable with very friendly staff and also in a first class location in the old quarter allowing us to easily walk around and enjoy this fascinating area.
• The Bai Tho Junk tour was absolutely first class – lovely accommodation, very friendly staff and excellent food
• We were very glad to helped us choose to stay at the Ana Mandara in Nha Trang – a superb hotel and we really enjoyed our rest and relaxation there
• Our tour to the tunnels at Cu Chi was memorable with an excellent tour guide and driver

I’d like to make special mention of two of your staff – Dac Danh who handled the final part of our booking was very thorough and helpful and Hian (Moon) who was our tour guide to Cu Chi was very interesting and knowledgeable with a great sense of humour. They both speak excellent English which made it much easier for us.

I note from some of the reviews on sites like Trip Advisor that some people have complained about your company and your service. I have posted a review to let people know how good we have found your services. The link is below. 

http://www.tripadvisor.com/ShowTopic-Our_Excellent_Vietnam_Trip_with_TNK_Travel Vietnam.html

I would make only one suggestion – the payment procedure is quite complicated and I believe you would get more overseas customers if you were able to accept credit card payments online.

Thank you once again to you and your staff for a wonderful visit to Vietnam. We loved your country and would like to come back again and see more of it as well as Cambodia and if we do I will most certainly be in touch with you again. In the meantime I will be recommending you to any of our friends who want to visit Vietnam.

Kind Regards

Anne Porter

kete gocedenio
Thank you for a wonderful experince with my family

Hi Dzung Trinh,

As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating.

I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London )

I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends.

Once again, thank you for a wonderful experince with my family.

Regards,

Kete Go Cedenio

Janis Lindblom
Return trip to HCMC

We have just returned from our second trip to Vietnam. This trip we only had 5 nights in HCMC and surrounding areas. We took two of our friends with us and again used the excellent services of TNK Travel and their fantastic team. Our tours were wonderful, our days flew by filled with great information, delightful eating experiences, wonderful sights and a truly amazing time was had by each one of us! Thank you TNK and we can't wait to return once again.