George Kowalski
Flight information to Vietnam (Sep)

Dear Hang!
Our Vietnam adventure is coming to an end. We are very happy with our holiday, how beautiful Vietnam is and the itinery you prepared and service we got from your company and your guides. We will strongly recommend your company to our friends in both Australia and Poland. Myself an my brother want to revisit Vietnam in
Last thing we would like to confirm is the late checking out in our last hotel Silk Path in Hanoi, which you mentioned in one of your emails. I will appreciate if you will confirm that with the hotel.

Karon Grimmer
Fabulous TNK Travel Guides

I have just returned from my first experience in Vietnam. The week that I spent with a large group from Wagga Wagga in Ho Chi Minh City was absolutely fabulous. Our guides Gaing and Bing were incredibly knowledgable about the culture and experiences that we had in HCMC, Cu Chi, Meekong and Long Tan. Thier communication skills and sense of humour was enjoyed by everyone in our group. A huge thanks to TNK and our guides Gaing and Bing! I can't wait to visit again someday!

A Bergman
Customized tour

My wife and I had a wonderful 15 days tour in Vietnam. It was a private customized tour, just for the two of us.

During the itinerary setup, Mr. Dzung Trinh was very helpful in meeting our specific requirements.

All went very smoothly and according to the plan.

Thanks a lot for the wonderful Vietnamese experience.

A. Bergman (Tel Aviv, Israel)

karen toft
Thank you

Hi Winston – a note of thanks for our wonderful trip to Vietnam. Everything went without a hitch – absolutely superb !!! The guides were fantastic as was the country and all the places we went and people we met. The trip covered a variety of sites, activities and experiences so I congratulate you on organizing it for us.

I have only one comment to make and that’s regarding tipping the tour guides. As we don’t tip in Australia , nor do the Vietnamese, but considering the poor wages we had no idea what to tip and we couldn’t tip the guide without the driver. Perhaps giving some guide to future travelers would be of benefit. We overtipped in the beginning but got it figured out by the end after asking Mr Danh & Mr Trang. Also we weren’t sure about tipping the boat drivers considering we were the only ones on the boat eg on Perfume River and Halong Bay.

This is a trivial issue in the big scheme of things so I want to make more the point about the fabulous timing and thought you put into our time there. Again , many thanks.

Regards………..karen Toft & Clive Hockey

Henry Osborn
Thanks very much in advance for your help.

Dear Sir / Madam,

I have been attempting to use your online service to reserve a room at the First Hotel Saigon (as featured on your hotel promotions section for USD50 per night), but keep on receiving a "Sorry an error has occurred" notice
whenever I enter my details and click on the "send" button.

Please could you kindly let me know the availability of deluxe rooms at the First Hotel Saigon from Sept 11 - Sept 15 (four nights) at the advertised USD50/ night promotional rate? If a deluxe room is available I'd like to
book in advance by credit card.

Thanks very much in advance for your help.

Henry Osborn

Steve and Jackie LaPlante
Vietnam package tour ( Dec 13th 2008 )

Hello Mr Danh and Mr Trinh
 
Just a short note to let you know that we are now safely back in Seoul after an extremely enjoyable, fascinating and relaxing 10 day tour of Vietnam.  The tour package exceeded our expectations in all respects: the guides were great, the accommodations were excellent, the tours fascinating (and the diving in Nha Trang was very good as well).
 
I would recommend this tour and TNK Travel to my colleagues without hesitation.
 
Thanks for your great work with this- I expect we will come back to Vietnam again soon.

Most sincerely- Steve LaPlante.

Jeff Elliott
Feedback on Mekong Delta Tour

My daughter and I joined a tour of the Mekong delta aboard the Le Cochinchine during the early part of June.

We very much enjoyed the trip, the accomodation on board was very good (we appreaciated the air conditioning!)

The food was good and the staff were very friendly and helpful.

Overall, it was a fantastic expereince which was well organised and executed. I would not hesitate to use your services again.

Regards

Jeff Elliott

Arnaldo Matute
comments about our tailor made trip to Vietnam by tnk travel

Hi all

I write you just to comment our recent trip to Vietnam, Cambodia and Laos.

On Vietnam´s two legs of the trip, we asked tnk travel to organize for us some smaller trips : Mekong delta 2 days, out to Cambodia, Sapa 2 days, halong bay, and also little things like "we need a Hanoi - Hue train ticket".

We combined all of this with our self-made own itinerary, and all worked fine, except halong bay (but for bad weather), and even then, they promtply called us and they looked for alternatives for us.

Even saying we normally prefer to travel by ourselves, we found Tnk travel very helpfull and usefull for us

Thanks a lot

John Chiles
Vietnam & Cambodian Tour II

Dear Mr. Dzung

We would like to express our appreciation for TNK's efforts to make our trip to Vietnam and Cambodia so enjoyable. Of our many trips since 2002, this one has been the best. Some of that is due to the attraction of the two countries. But a bigger reason is the treatment we received from your company.

All of our hotels were comfortable, and even somewhat luxurious for a couple that usually stays in bed and breakfast type accommodations. Very good meals in excellent dining establishments.

Our guides deserve most of the credit for the success of our trips. They looked after us from pick up to departure. They ensured that we visited sites at the right time to avoid most of the crowds and avoid the hottest time of the day. They varied the itinerary periodically, with our consent, to ensure that we saw the most desirable attractions, They were well informed about the history and stories of the attractions. They moved us along to cover the itinerary without us feeling that we were being rushed. We always felt that we had any time we wanted to wander through the sites according to our interest.

Although the guides were probably the strongest feature of a very well organized and professionally run tour, their one weakness was their English pronounciation. It was difficult at times to understand the message because some words were pronounced differently from what we are used to hearing. On the whole, however, that was a minimal limitation.

A special thank you for providing us with the document permitting us multiple visits to Vietnam. We had arranged for our visas to Vietnam, although you had offered to do so. However, enroute home, when we and presented our passports with single entry visas to the ticket agent at the Siem Reap airport in Cambodia, we were advised that we needed multiple visit visas in order to obtain a boarding pass for our flight to Hochiminh City, Even though we had advised you that we would be obtaining our visas on our own, your thoughtfulness and thoroughness in providing the multiple visit authorization saved us a lot of grief. This incident brought home to us more than anything else, TNK's level of professionalism and concern for its customers.
There are many other things that we could add to illustrate how well we were looked after by your company. When we first 'discovered' TNK while researching on the internet, our first thought was that this unknown tour company was probably a low budget, high risk venture. You get what you pay for, right? Well, in this case you get more than you would normally pay for - much more. We had been reassured somewhat by a prior TNK traveller who had posted a testimonial on the TNK site, as well as by the timeliness and quality of feedback we received from our e-mail enquires to TNK. However, we still remained slightly skeptical prior to arriving in Hanoi. Within hours of arriving, however, we were reassured that we were in good hands and that we were going to have a marvellous experience. The tour surpassed our expectations.

We wish TNK much success for the future. We expect that your company will eventually displace North American tour companies as the leading choce for tours to Indochina.

Sincerely,

Virjon
Ontario, Canada

Stephan Bates
A wonderful trip to Dac Danh Vietnam

Dear Mr Dac Danh

We have recently arrived back home in England following our tour of Vietnam and Cambodia with your company and felt we must write to you to let you know what a fantastic time we had in your beautiful country. We were thoroughly impressed with all our guides and drivers with their knowledge, consideration and professionalism. Everyone we met in Vietnam was extremely friendly and welcoming.

In particular we would like you to pass on our grateful thanks to Mr. Ky in Ho Chi Minh city who was extremely knowledgeable and a wonderful ambassador for your country. We will certainly be recommending his services to any friends of ours who may be visiting in the future.

Please also pass on our good wishes to Cheng in Cambodia and Cam in Hue - both of whom made our visits to their areas extremely enjoyable.

Finally may we also ask you to pay a particular thanks Hoa in Hanoi for making the last few days of our stay so memorable and also amusing. He was a great guide and good company, we hope one day to be able to return to Hanoi and hope that Hoa may be able to be our guide for a trip into Sapa. We shall certainly be recommending him to friends.

Many, many thanks for all your assistance and looking forward to seeing you again some time in the future when we return to Vietnam again.

Yours sincerely,