Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Mr. Barry Gannon
ADAA Reunion and trip to Ha Noi
Danh

Just a short note to say thank you for your very professional services provided to the Australian Air Dispatch Association (ADAA) reunion in Saigon and the tours you arranged for us during the two weeks we were in Vietnam. The guides were very good and spoke good english which assisted us very much, they were very knowledgeable about the country and its people. Your charges for the services provided were very modest and much better than those offered by companies based here in Australia.

Should you require I am happy to post you a letter from the ADAA recommending your services to anyone who may be interested.

Again our thanks for your services they were excellent.

Barry Gannon

rob mccormack
Love TNK

Just revisited the TNK website and thought I would add to the travel guest book. My wife, self, and two friends travelled with TNK in Jan 2008. We started in HCMC, took a bus to Phnom Phen, a ferry to Siem Reap, plane to Hanoi, went trekking at Sapa, cruising on Halong Bay, then train to Hue. From initial emails putting my ideas into a manageable itinerary the organisation was seemless. Transfers, accommodation, driver/guides in Vietnam and Cambodia, our diminutive Hmong guide Shu in Sapa, and our meet and greet in Hanoi, TNK arranged everything brilliantly.

We have since recommended TNK to friends who travelled with them this year and could not speak highly enough of the company. And as a bonus the price for our tour was over one thousand dollars cheaper than equivalent prices quoted by Australian tour operators.
Congratualtions to Mr Dan and the team at TNK

Quinn Waterloo
Thanks for a memorable trip!

Recently we completed a customized trip to Vietnam which you planned . My wife and I were very pleased with the entire trip, and the guides who escorted us. I can highly recommend TNK Travel, and have done so to all who ask. Please feel free to use us as a reference.

Thanks for a memorable trip!

Quinn Waterloo

Karen Vermey
Hello

Hello

I would like to thank you for the excellent service we received from your company on our trip to Vietnam. I also wish to thank Mr Huy for his service, local knowledge, willingness to please and for going out of his way to show us the beauty of Vietnam. We have enjoyed our time in Vietnam so much we are already looking into coming back. We credit the wonderful experience in Vietnam to Mr Huy because without him we would not have seen, understood or enjoyed our time in Ho Chi minh any where near as much. Again Thank you and we will be using your company whenever we travel to Vietnam.

Regards Karen Vermey
 

Thom Stephens
Thank you! (from Thom Stephens)

Hello,

I arrived back in the U.S. last night and wanted to send you a quick email.

Our trip to Vietnam was fantastic. Thank you very much! Everything was perfect-even the weather was beautiful while we were there.

The hotel was great, the tours were very good and Mr. Ha and Mr. Kong (driver) were very polite, punctual and informative.

Everything you arranged was perfect and I will be recommending TNK Travel to anyone traveling to Vietnam in the future.

Best regards / Mit freundlichen Grüßen

Thom Stephens

Penny and her Group
Thank you Note

Dear Miss Nhu Y,

Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec.

We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback.
Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group.

We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time.

I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success.


Thank You once again.


Cheers!

Penny and her Group

Melissa Werren
Dear TNK,

We would like to thank you for a wonderful trip on the Mekong Delta last Thursday and Friday. We were so impressed with our tour guide Khoan, he was so knowledgeable and a lovely person. His English was fantastic which made it very easy for us. We think Khoan is a wonderful tour guide, TNK is very lucky to have him!

Thank you again,

Kindest regards,

Melissa Werren, Chris Warren, Natalie Rainger and Adam Nelson

David Murray
Dear Dzung

Dear Dzung, Just a short note to thank you for the excellent trip you arranged for us during November of this year. All guides were excellent and the service your company provided was of the top order. Our only criticsm would be that some of the hotels provide standard, rather than superior rooms. On our next trip to your delightful country we will most definately call on your services but will use 4 star hotels. We will also recommend your agency to our many friends who I'm sure will be heading to Vietnam over the next few years.

Ms. Frances Ann Reid
Train Booking HCM - NT ( Oct ) / Ms. Frances Ann Reid

Thank you so much for your excellent service on my recent trip to Vietnam. I booked train tickets, an air ticket, a day tour and stays in 2 hotels with your company and everything went really well. The staff in the office in HCMC were really friendly and helpful and I will recommend TNK Travel to anyone heading to Vietnam, Warm regards, Frances Reid.