Arnaldo Matute
comments about our tailor made trip to Vietnam by tnk travel

Hi all

I write you just to comment our recent trip to Vietnam, Cambodia and Laos.

On Vietnam´s two legs of the trip, we asked tnk travel to organize for us some smaller trips : Mekong delta 2 days, out to Cambodia, Sapa 2 days, halong bay, and also little things like "we need a Hanoi - Hue train ticket".

We combined all of this with our self-made own itinerary, and all worked fine, except halong bay (but for bad weather), and even then, they promtply called us and they looked for alternatives for us.

Even saying we normally prefer to travel by ourselves, we found Tnk travel very helpfull and usefull for us

Thanks a lot

Stuart Wilson and Ronnie Maguire
Thank you very much

We used your company's services during a tour of Vietnam from 14th February to 1st March. This is just a short note to thank everyone in TNK, our guides, drivers, and the backroom staff at your office in HCMC for giving us one of the best ever holidays we have ever had. Everyone we met was helpful, could not do enough for us and treated us like royalty. It was great experience. Thank you very much We have some pictures that we promised we would get to Binh on our return. We have not forgotten, but will sort this out soon.

Stuart Wilson and Ronnie Maguire

Cameron Wray
Dear sir

I was recently a customer of yours while in Saigon, I would like to pass on my remarks on your tour guide,(mr Hai) he was excellant, My parents and I enjoyed his company and knowledge immensly, I have since recommended your company and mr Hai to a number of people and will continue to do so, Thanks again for a great holiday in your beautiful country. I look forward to a return there one day.

Cameron Wray

Mr. Anne Porter
Thank you to everyone at TNK Travel

Good morning,

Yesterday we arrived back form our most enjoyable holiday in Vietnam and we would like to thank you for all your help and assistance in arranging this trip for us.

Some comments :

• We were very happy with the transfers provided – all good cars, with careful and polite, friendly drivers
• The Grand Hotel in Saigon was very nice and in an excellent location for both shopping and sightseeing
• The Quoc Hoa Hotel in Hanoi was also very pleasant and comfortable with very friendly staff and also in a first class location in the old quarter allowing us to easily walk around and enjoy this fascinating area.
• The Bai Tho Junk tour was absolutely first class – lovely accommodation, very friendly staff and excellent food
• We were very glad to helped us choose to stay at the Ana Mandara in Nha Trang – a superb hotel and we really enjoyed our rest and relaxation there
• Our tour to the tunnels at Cu Chi was memorable with an excellent tour guide and driver

I’d like to make special mention of two of your staff – Dac Danh who handled the final part of our booking was very thorough and helpful and Hian (Moon) who was our tour guide to Cu Chi was very interesting and knowledgeable with a great sense of humour. They both speak excellent English which made it much easier for us.

I note from some of the reviews on sites like Trip Advisor that some people have complained about your company and your service. I have posted a review to let people know how good we have found your services. The link is below. 

http://www.tripadvisor.com/ShowTopic-Our_Excellent_Vietnam_Trip_with_TNK_Travel Vietnam.html

I would make only one suggestion – the payment procedure is quite complicated and I believe you would get more overseas customers if you were able to accept credit card payments online.

Thank you once again to you and your staff for a wonderful visit to Vietnam. We loved your country and would like to come back again and see more of it as well as Cambodia and if we do I will most certainly be in touch with you again. In the meantime I will be recommending you to any of our friends who want to visit Vietnam.

Kind Regards

Anne Porter

Anne-Marie Ivarsson/Matz Nilsson
Con Dao Island - Flight ticket & Hote booking service

Dear Ms Luu Vo!

Now we are back in Sweden since last Monday and here is cold and windy and only 2 degrees, but no snow.

We want to thank you for a fantastic journey in your country and in Cambodia. You and your office have done a very good work. Everything was perfect and the three guides we had both in Vietnam, Phnom Pen and Siam Reap were very professional and pleasent. Vi felt very safe the whole time. Please if you can tell them that. We must not forget the chauffeurs who drive us safety. We hope of course that we can come back to Vietnam some time. We liked Ho Chi Minh very much.

Some feedback will we give, the hotels have been good, besides the hotel in Siam Reap, where the staff were not so serviceminded.

The Con Dao islands will probably be good in a future, when they have cleaned up the beaches and the fishingboats were gone, but the resort and the staff were very nice.
We wish you a Merry Christmas and a Happy New Year.

Best regards from me and my friends
Anne-Marie Ivarsson

Terry Leach
Re: Mekong Delta and Cu Chi tunnel tour

Dear Luu Vo

we are now back in Australia with many wonderful memories of our exciting trip to Vietnam.We wish to thank you personally for assisting us and organizing 2 tours whilst we were in Siagon. The trip to Mekong delta was an absolute highlight,a wonderful,skillful driver,Mr Hung and a most informative and capable guide Huy enabled us to have many great experiences.

Also the lady at the front desk who assisted me in printing out our boarding passes for the next day flights to KL and Melbourne was wonderful and most cooperative. It all added up to a memorable experience which we have no hesitation in recommending to other travellers.
Many thanks and Kind regards to all at TNK Travel

Terry and Deirdre Leach

Patricia Rojas
Wonderful place

I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.

Kind Regards

Andrew & Jane Pitt
Feedback

This is some feedback from our trip to Vietnam.

* Ms Luu Vo - excellent, very keen to help and accommodate us.

* HCMC tour & Mekong Delta - excellent. Tam was a very good guide and is obviously proud of his country and its heritage. Our driver/s were also excellent.

* Hue and Hoi An - our guide Lam, was a very nice person, but his pronounciaton of English was poor and he was difficult to understand. Content of the tour was good and driver was excellent.

* Hanoi - Accommodation was the poorest of our tour, but it was only for one night and it was almost like living in a tube house. Our guide, Long, was excellent.

* All transfers were very good and flights with Vietnam Air was excellent.

* Lunches - they were very good. Two were much the same (Elephant ear fish) and they were both in the Mekong, but they were all of a high standard.

* Cu Chi tour - for my wife, this was a highlight and it was everything she could have wished for because she teaches Vietnamese history.

We were very happy with your service and would have no hesitation in recommending your services to other travellers.

Sincerely

Andy & Jane Pitt

kete gocedenio
Thank you for a wonderful experince with my family

Hi Dzung Trinh,

As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating.

I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London )

I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends.

Once again, thank you for a wonderful experince with my family.

Regards,

Kete Go Cedenio

Alison Dolphin
Train booking: HA NOI - DA NANG (Jun)/ Mr. Will Dolphin

Dear Miss Hang!

I write to thank you for your very considerable help in organising our schedule in Vietnam. The Hotels were excellent and all the travel arrangements worked like clockwork.

You were very kind and helpful when dealing with our many emails.

We shall certainly use your company again when we next travel to your beautiful country and in the meantime will recommend your services to anyone else travelling there.

Many thanks and best regards,

Alison Dolphin