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Thank you for visiting our Guest Book . We would love it if you would Add to this guestbook we are keeping! Feel free to enter a message or question here.
New guest book here !
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30th December 2007, 10:01:03 PM Penny and her Group |
| Thank you Note |
Dear Miss Nhu Y,
Thank you for arranging the Vietnam tour for us from the 17 Dec to 24 Dec.
We enjoyed ourselves tremendously and we truly appreciate your quick response to our feedback.
Thank you for the 3 star hotel you picked for us which far exceeded our expectation, and birthday party for our group.
We enjoyed the Chinese dinner, and the beautiful ancient style restaurants at Hue and Hoi Ann and our only regret is that we have not arranged for more shopping time.
I also wish to specially commend our tour guide in Hue and Hoi ann for his professionalism and also wish him happiness and success.
Thank You once again.
Cheers!
Penny and her Group |
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20th December 2007, 02:08:28 AM Kevin Mansfield |
| Dear Dzung. |
Thank you for a very successful tour. The clients were very satisfied ! Mr Ky was excellent as was his assistant, Khan(?). The transport, accommodation, and the food provided was very good. Your staff support was outstanding and the organisation of the various stages went smoothly; a testament TNK travel.
I would like to change a few aspects of the itinerary for our proposed tours for next year. I will forward some ideas at a later stage.
We are currently determining our dates for next year and will let you know as soon as possible.
Sorry we missed catching up for a drink.
Kind Regards,
Kevin
Kevin Mansfield
Getaway Trekking |
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18th December 2007, 10:35:59 PM David Murray |
| Dear Dzung |
Dear Dzung, Just a short note to thank you for the excellent trip you arranged for us during November of this year. All guides were excellent and the service your company provided was of the top order. Our only criticsm would be that some of the hotels provide standard, rather than superior rooms. On our next trip to your delightful country we will most definately call on your services but will use 4 star hotels. We will also recommend your agency to our many friends who I'm sure will be heading to Vietnam over the next few years. |
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10th December 2007, 04:32:28 AM Troy Robinson |
| Feedback - Cambodia |
Hello TNK Travel -
I was a little dubious about sending paymnet and booking over the internet, however, I can only say how impressed I was with the professionalism and service I received from TNK Travel.. I would thoroughly recommend this travel company to everyone - and although I only did Cambodia - I would encourage people to do Vietnam and Laos as well.. My experience with TNK was overwhelmingly impressed and the accom was fantastic.. If you are thinking of booking with this company - do not hesitate, the guides and drivers are informative, passionate, helpful and pleasant in every way..
Thanks Troy (Syd-Australia) |
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16th December 2007, 10:38:17 PM Quinn Waterloo |
| Thanks for a memorable trip! |
Recently we completed a customized trip to Vietnam which you planned . My wife and I were very pleased with the entire trip, and the guides who escorted us. I can highly recommend TNK Travel, and have done so to all who ask. Please feel free to use us as a reference.
Thanks for a memorable trip!
Quinn Waterloo |
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07th December 2007, 02:38:22 AM Susan Cook |
| Thank you from Canada |
Hello Ms. Luu Vo,
Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.
Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.
We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.
At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.
I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.
The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.
The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.
To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.
I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.
Kind regards and hugs,
Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0 |
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06th November 2007, 02:59:15 AM Ms. Frances Ann Reid |
| Train Booking HCM - NT ( Oct ) / Ms. Frances Ann Reid |
Thank you so much for your excellent service on my recent trip to Vietnam. I booked train tickets, an air ticket, a day tour and stays in 2 hotels with your company and everything went really well. The staff in the office in HCMC were really friendly and helpful and I will recommend TNK Travel to anyone heading to Vietnam, Warm regards, Frances Reid. |
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27th November 2007, 09:09:38 PM Teresa Harding |
| Dear Dzung, |
My husband and I are now at Phnom Penh airport awaiting our flight to BKK and wanted to take the opportunity to thank-you for all of the organisation to make our short trip so enjoyable.
Absolutely everything was as arranged and even the 3 hour delay of the first flight did not cause a problem. We wanted to compliment you on the team you have there as all were wonderful, capable people. Everyone was extremely friendly and helpful throughout and the tour guide & driver for the Mekong trip were fantastic.
Thanks again. We will certainly recommend you to our friends and be in contact again for our next trips.
Kind regards,
Teresa & Ron Harding |
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