Candice Loh
Special Thanks

We would like to special thanks to all the arrangement to VNB Travel Vietnam on our 2 days tour in Mekong Delta River and Ho Chi Minh City (16 and 17Nov). The assigned tour guide - Mr Huy is so professional and all my family members were so pleased with his companion, pleasant attitude. He is fun, friendly, caring (especially to elderly and kids), knowledgable and patient.

We would highly recommend Mr Huy services if you are in Vietnam....and we will definitely return to Vietnam again sometimes and engaging VNB n Mr Huy.

thanks again for excellent services....

Rgds,
cL

robert fitzpatrick
www.perfect4u.com

just wanted to say what a great website. we at perfect4u.com are looking for holidays to sell for our clients and Vietnam is such a wonderful place to visit, so perfect4u and the people are so friendly.

thanks

rob and team
perfect4u

Jim & Bev Fisher
Congratulations tnk travel

My wife and have just arrived home from a 3 weeks visit to Vietnam.We used TNK TRAVEL for all our travel needs,Hotel Bookings,Airline flights,Private car hire,They arranged everything.We had a great time and everything went like clockwork.The Hotels they booked for us were excellent.The Cars and drivers were all excellent.Our internal flights went off without a hitch,Could not find fault with anything.We have nothing but praise for TNK Travel and their very professional Staff.So to all the staff a very big thank you.

Jim & Bev Fisher.

Rainer Passon
Tailormade trip to VIetnam & Cambodia

booked a tailormade trip Hanoi - Angkor Wat - Saigon with TNK; perfectly organised and all in all just great.

Go TNK !!

Tim Baldwin
Vietnam Group Trip - Thanks Ms Nhy (Kathy)

Having just returned from our trip to Vietnam, we would like to thank TNK Travel and particularly Ms. Nhu who has done such a wonderful job of organizing our group of 10 Aussies on a fantastic trip around this beautiful country.
This is the second trip that Kathy has put together at my request and both times have been fautless. Nothing is too much for Kathy - changing arrangements on the go to suit our particular requirements and always in contact to ensure that we are having a great time.
Fantastic also were all the TNK guides that we had the pleasure to meet and travel with. They are so passionate about their country and so knowledgable as well that we couldn't help but be fasinated by the scenery, the people and the culture. Thanks so much to JJ in Ho Chi Minh City, Quyen in Hanoi and the ever smiling Zoom Zoom in Sapa. We will keep in touch. Thanks again TNK - Your services and people are a credit to Vietnam - Cam o'n!

The Kane family
A wonderful experience with TNK travel (January 2009)

Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.

We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.

Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:

We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.

Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……

If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.

Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)

Gerry Breislin
Vietnam packaged tour

Dear Ms Hang Vo,

Apologies for not writing sooner. We've been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.

We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!

We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.

They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.

We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English.
Please pass on our thanks to each of them.

I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.

Kind regards

Steve and Jackie LaPlante
Vietnam package tour ( Dec 13th 2008 )

Hello Mr Danh and Mr Trinh
 
Just a short note to let you know that we are now safely back in Seoul after an extremely enjoyable, fascinating and relaxing 10 day tour of Vietnam.  The tour package exceeded our expectations in all respects: the guides were great, the accommodations were excellent, the tours fascinating (and the diving in Nha Trang was very good as well).
 
I would recommend this tour and TNK Travel to my colleagues without hesitation.
 
Thanks for your great work with this- I expect we will come back to Vietnam again soon.

Most sincerely- Steve LaPlante.

peter wells
Thanking Dat

Hi Dat, Hope biz. is booming. We ve recommended lots of friends here to contact TNK and Guide Dat.

We enjoyed our holiday in your lovely country. Be careful on your busy roads - we will never forget our
enlightening experience of Vietnam with you.

Cheers and thanks from Ozzie mates Heather & Peter Wells

Mr. Chris Kostrzak
Packaged tour (Sep 24 - Oct 5)

Hello Ms Hang
 
It was my pleasure to see you again
I'd call you from Hanoi but unfortunately it was your day off work .
I would like to thank you for excellent holiday , all hotels , points of interest and tours are very well organise . I will recommend you to all my friend  as the best travel office in Vietnam and Asia area.
 
Thanks again
With best regard
Chris Kostrzak