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Jeff ElliottFeedback on Mekong Delta Tour
My daughter and I joined a tour of the Mekong delta aboard the Le Cochinchine during the early part of June. We very much enjoyed the trip, the accomodation on board was very good (we appreaciated the air conditioning!) The food was good and the staff were very friendly and helpful. Overall, it was a fantastic expereince which was well organised and executed. I would not hesitate to use your services again. Regards Jeff Elliott
peter wellsThanking Dat
Hi Dat, Hope biz. is booming. We ve recommended lots of friends here to contact TNK and Guide Dat. We enjoyed our holiday in your lovely country. Be careful on your busy roads - we will never forget our enlightening experience of Vietnam with you. Cheers and thanks from Ozzie mates Heather & Peter Wells
Susan CookThank you from Canada
Hello Ms. Luu Vo, Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller. Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience. We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation. At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier. I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains. The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes. The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating. To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company. I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country. Kind regards and hugs, Susan Cook Box 127 Wynndel, British Columbia Canada V0B 2N0
Annikki and PierreIndochina Customized Tour ( Nov 11th 06 ) /Mr. Pierre Herbert / Tour Report from Pierre
Hello Mr Dac Danh, Annikki and I hope you are very well and we wish you, according to our western calendar, a very Happy New Year for 2007 and a lot of success for TNK Travel. We came well home thru Malaysia and have been very busy since. But we promissed you a short report and comments on our beautiful trip thru your country and the two neighboring ones. Here it is: First we must thank you again for a well organized tour, showing many highlights. Also, we have to confirm that the tour guides you selected for us have been very punctual, very friendly and had sufficient knowledge of the place and customs to make us enjoy every day. Nhi for the Mekong Delta, Heng for Phnom Penh, Phin Borey for Siem Reap, "Jack"for Houen Xai to Loang Prabang, Khamtam in Vientiane, Tranh in Hanoi, Thinh in Lao Cai, Huy in Hue and Tong in Ho Chi Minh City, all have been doing an excellent job.Some were very knowledgeable in history like Phin Borey and Huy, which is always very appreciated by us. The hotels were confortable enough. Luxury is not what we wanted but being in a genuine local environment. But in Chau Doc, the Ben Da Nui Sam Resort was situated in front of the loudspeaker broadcasting political news at night and early in the morning, which made resting impossible. In the early morning, at breakfast, the staff was bringing a very frugal breakfast and refused to bring a second cup of coffee...That hotel we cannot recommend. In Vientiane, the Lane Xang hotel is old and we got a small, rundown room. We called the agent Max and he rectified for a Superior room. In Ha Noi, the Army Hotel was OK but a bit "cold"! All hotel were situated at convenient distance from points of interest, so that was a plus. We can especially recommend the Asia Hotel in Hue for its friendly atmosphere, its situation on the Perfume river, its comfort and breakfast. Pakbeng Lodge on the Mekong is also to be recommended for the same reasons. Meals were mostly adequate, some excellent like the ones on the Huong Hai junk on the Ha Long Bay. Otherwise, we have the following recommendations: 1. In the Mekong Delta, a visit on one of the Cai Rang Market boats would be very interesting to speak with the boat people and see how they organize their living onboard. 2. In Ankor, before entering the temple area, we had to wait on line 1 1/2 hour (taking a pass photo and making the day pass). If the visitor was told in advance to bring one pass photo, it would speed up the entry. Also in Ankor, you may forget the sunset at Phnom Bakheng because the crowds are too big now and the lookout totally disorganized. 3. In Ha Long, the crowds are also big now and...nearly 200 junks departing at about the same time...!!! Unless the captain of your junk is given instructions to avoid the crowd, your visitors will be soon on line or in a pack to visit anything. We interviewed several locals and captains. Alltogether, there are nearly 600 junks now! In a summary, we really enjoyed both the way Mr Dzung Trinh, yourself and your staff organized and followed up our tour, how you friendly treated us as customers, we met many other friendly persons along the trip, we discovered the sceneries and features of cultures that made our tour a permanent emotion that we still enjoy. We wish you much success for this year! Kind regards to you, to Mr Dzung Trinh and your staff. Pierre and Annikki
montse marquèstrip to Vietnam
Hi, One year ago, we traveled to Vietnam through your agency. As we find that you did a good job, we recommended your servicies to some spanish friends, now those groups come back and they are also very happy with your job, I only want to say thanks to you. Last year we went to the south of Vietnam, because we only had one week. Now we are thinking to come again but north and central of Vietnam. I looked your web page and you have a lot of choise, but can you please send to me, which could be the more convinient route? If we decide to come we'll arrive on 2nd october and leave 7 or 8 (depends on flights tickets). Thanks in advanced Than, Montse
Peter CAn enjoyable experience
Dear TNK,
An email to thank you for your service and for a great tour of the Mekong Delta.
I am a tour leader with 10 years experience in South East Asia, I can say honestly that your operations management and performance are excellent. Your guides are great and personable even with the massive turn-arounds throughout the tour. I was very impressed.
I hadn't booked with your organisation and randomly chose Brothers. When we switched buses at the Bonsai display place Ms Nhi became our chaperone and guide. She is a great asset to your company and was able to manage the chaos in the travellers minds easily, pleasantly assertive and welcoming. Ms Nhi is extremely competent.
I hope that with the inevitable economic pressures descending on us at this time that TNK can hold their prices. Everyone I spoke to on the tour commented on the value for money and the efficiency of movement.
Well done TNK and certainly Miss Nhi.
Yours gratefully,
Peter Cochrane
Ron & Myra SuchThanks
We had a lot of dealings with Miss Hang Vo (TNK Travel) at De Tham Street, HCM City. We found Miss Vo to be the best Agent we have come across in Vietnam. She was very helpful in every way and helped us with any problems we had. We have travelled in Vietnam on 6 different occasions, and never had better service. We recommend Miss Vo to anyone worldwide for any dealings you have in South East Asia.. We met her personally in HCM and found her to be very charming, she is now a friend for life.
Quinn WaterlooThanks for a memorable trip!
Recently we completed a customized trip to Vietnam which you planned . My wife and I were very pleased with the entire trip, and the guides who escorted us. I can highly recommend TNK Travel, and have done so to all who ask. Please feel free to use us as a reference. Thanks for a memorable trip! Quinn Waterloo
Howard & Paula MyersMonth of BlissThe month long individualized tour in Vietnam was amazing. Instead of describing the details which were attended to with perfection, we must commend TNK for every aspect of this trip. Every day was a new and exciting experience. Suggestions that were made by TNK to modify our itinerary were fabulous additions. Trust them. Every connection, every hotel, every boatride, every flight, went off without a single glitch. I would recommend them without hesitation.
GarthTNKTnk provided me with flawless service. As an American travelling alone in Viet Nam I was a little nervous before my departure, but the entire staff was very kind to me - always making sure that I was comfortable, informed and where I needed to be on time. Highly recommended both for price and quality of service. -G
Vietnam is perfectly suited for a luxury adventure. You will quickly break through busy traffic, cultural and language barriers. Our luxury adventures have been specially designed for the needs of upscale clients – minimizing long journeys and plenty of time on beaches, nature and among wildlife without the comfort and always the luxurious, adventurous, unique and wonderful.
This tour offers you true meaning of adventure. Starting with hydrofoil trip to Cat Ba Island, we have some time to enjoy the quiet town with beautiful beaches, fine sea food and beer. The next day is a big challenge since we trek through jungle and have a chance to see the panorama of Halong Bay from one of the mountain summits we would conquer during the trek. After the trek we reach our deluxe junk and prepare for great kayaking days ahead. As with our other kayak tours, this tour offers flexibility in activity levels while still combining the best of sea kayaking. Designed with this in mind it is a good tour for both novice and experienced kayaker alike with a little more time to spare.
At an elevation of 1,600 meters, Sapa is a delightful former French hill station situated in the mountainous region of Vietnam's northwest, close to the Chinese border. The region is home to many ethnic minority groups, each wearing traditional and colorful attire. This trip includes a trek through the hills and valleys of the Sapa region, discovering several different minorities along the way. You will experience overnight accommodation in the hospitable villages of Dzay and Tay ethnic minorities. Round off the trek with a nice stay in Topas Eco Lodge. The apparent hardships are worth it though as we walk through some of the most spectacular scenery that Vietnam has to offer and experience unique villages culture.
Mai Chau is a mountainous area of outstanding natural beauty, inhabited by a Thai and H’mong ethnic minority groups. This trip offers a great combination of cultural expedition and trekking. We trek for three days through the spectacular scenery, visit remote and stay overnight in local homes where we have the chance to get to know these hospitable villages. From the mountainous region of Mai Chau, we travel back to the nation's capital, Hanoi.
The Pu Luong Natura Reserve is an area of outstanding beauty, cultural interest and high biodiversity value stretchingfrom Mai Chau in the north west to Cuc Phuong National Park in the south east. The region is blessed with rich forest, limestone panoramas, magnificent rice terraces and breathtaking scenery. On this trip you can experience the everyday life and culture of Thai and Muong ethnic minorities and spend nights with friendly locals.
Bach Ma Mountain is 60 km to the south of Hue city. This is home to rare diversified animals with many limpid brooks & picturesque waterfalls, a range of unique trails for those who interested in wildlife and trekking… Two days trip to Bach Ma National Park offers a delightful opportunity to trek and discover the nature.