mp
Thanks

Dear Dzung,
 
I just had an e-mail from my friend Martin Purvis about his trip to Vietnam. He is absolutely delighted with all the work you did. Thanks for taking such good care of him. I'm not surprised. As I tell everyone, TNK is the best outfit in Vietnam! Martin says he is hoping to go to Cambodia on his next trip. Can you help in Cambodia?
Here is what Martin wrote about you:

"Our visit to Viet Nam was fantastically good, and I very much appreciate for your advice and assistance.  I never met Djung in person, but we spoke on the phone a few times, and his arrangements were all superb.  Even though we arrived two days late because of a travel snafu, he managed to rearrange all of our excursions.  He also arranged for us to have vegetarian food throughout our trip.  I would heartily recommend his organisation to anyone else."
 
Great work! Maybe you should put his comments on your website.

Please send us pictures of your new baby! Can you sleep through the night yet?
 
Thanks again for all you did for my friend.
 
All the best,
mp

Troy Robinson
Feedback - Cambodia

Hello TNK Travel -

I was a little dubious about sending paymnet and booking over the internet, however, I can only say how impressed I was with the professionalism and service I received from TNK Travel.. I would thoroughly recommend this travel company to everyone - and although I only did Cambodia - I would encourage people to do Vietnam and Laos as well.. My experience with TNK was overwhelmingly impressed and the accom was fantastic.. If you are thinking of booking with this company - do not hesitate, the guides and drivers are informative, passionate, helpful and pleasant in every way..

Thanks Troy (Syd-Australia)

Ron & Myra Such
Thanks

We had a lot of dealings with Miss Hang Vo (TNK Travel) at De Tham Street, HCM City.
We found Miss Vo to be the best Agent we have come across in Vietnam. She was very helpful in every way and helped us with any problems we had.
We have travelled in Vietnam on 6 different occasions, and never had better service.
We recommend Miss Vo to anyone worldwide for any dealings you have in South East Asia..
We met her personally in HCM and found her to be very charming,
she is now a friend for life.

B. de Vet
Dear Mr Dzung Trinh,

First of all we want to thank TNK travel very much for the great Tour we have had.

Everything was perfectly arranged and the Hotels, drivers and guides were great.

You are a very serious and reliable organisation and we will certainly recommend you to our friends and relatives.

We have now a very good impression of your country thanks to all the places you made us visit with all the information given by the guides.

One little notice: your man in Hanoi (or is that you??) told us that he did not have the information about our arrival flight and that he had asked us by mail and phone. But as you can see I had already given that information in my mail from April 15 (see under). But.... no problem our guide was waiting for us at the airport.

Thanks again we had lovely and interesting holidays and all the included meals were delicious.

Best regards

Bas and Martina de Vet (- van Deurzen)
Bachrode 3
2717AL Zoetermeer
The Netherlands

A Bergman
Customized tour

My wife and I had a wonderful 15 days tour in Vietnam. It was a private customized tour, just for the two of us.

During the itinerary setup, Mr. Dzung Trinh was very helpful in meeting our specific requirements.

All went very smoothly and according to the plan.

Thanks a lot for the wonderful Vietnamese experience.

A. Bergman (Tel Aviv, Israel)

marianne Kant-Schaps
Mekong Delta tour 2 days/1night Aug 9th -10th 2011

Dear Luu Vo!

At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country.

Best regards, Marianne Kant

kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Anna Connery
Thanks

Dear Dzung Trinh

We have returned from our very enjoyable tour of Vietnam and I wanted to thank you for your assistance with our arrangements. All went very smoothly and all the people who helped us were very nice.

The hotels were all good with the exception of Hai Phong Hotel which was not very clean.

We changed to the Hoi An Beach Resort (instead of the Glory Hotel) before leaving HCMC and we really enjoyed that.

Thank you again for your help. I will recommend you to my friends.

Kind Regards

Anna Connery

Janis Lindblom
Indochina Tour

My husband & I have just arrived home to Australia after a sensational three week private/tailored tour to Vietnam, Cambodia & Laos. Our holiday was arranged by TNK Travel & they have been absolutely fantastic! From my first email inquiry to the tour operator staff & the immediate response from Luu Vo with a prosposed itinery. The second contact person was Dac Danh in sales & the bookings of all our hotels, flights, tours & lunches were exceptional. Finally our guides & drivers in all three countries were all excellent (especially "JJ" in HCM and Hui from Hue). They were very professional, knowledgeable & ensured our comfort & safety at all times. It was a stress & hassle free experience from beginning to end which becomes important as we get older. We now have every intention of returning to spend more time in HCM and Hanoi & to visit other towns & villages that we did not get to this time.

We will definitely use TNK Travel again next time as we believe it would be impossible to get better value and service by any other means. We highly recommend!
Thank you all for making this our best holiday ever!

Ho Dac Nguyen
thank you !

I knew TNK since 3 years.Just one word for those who read this message :You can really trust them !!!!
Special thanks to Mrs Pham Nhu,Miss Thao,M.Duy !!!
Rendez-vous to the next year !

Ho Dac Nguyen