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Anne-Marie Ivarsson/Matz NilssonCon Dao Island - Flight ticket & Hote booking service
Dear Ms Luu Vo! Now we are back in Sweden since last Monday and here is cold and windy and only 2 degrees, but no snow. We want to thank you for a fantastic journey in your country and in Cambodia. You and your office have done a very good work. Everything was perfect and the three guides we had both in Vietnam, Phnom Pen and Siam Reap were very professional and pleasent. Vi felt very safe the whole time. Please if you can tell them that. We must not forget the chauffeurs who drive us safety. We hope of course that we can come back to Vietnam some time. We liked Ho Chi Minh very much. Some feedback will we give, the hotels have been good, besides the hotel in Siam Reap, where the staff were not so serviceminded. The Con Dao islands will probably be good in a future, when they have cleaned up the beaches and the fishingboats were gone, but the resort and the staff were very nice. We wish you a Merry Christmas and a Happy New Year. Best regards from me and my friends Anne-Marie Ivarsson
Mr. Anne PorterThank you to everyone at TNK Travel
Good morning, Yesterday we arrived back form our most enjoyable holiday in Vietnam and we would like to thank you for all your help and assistance in arranging this trip for us. Some comments :
I’d like to make special mention of two of your staff – Dac Danh who handled the final part of our booking was very thorough and helpful and Hian (Moon) who was our tour guide to Cu Chi was very interesting and knowledgeable with a great sense of humour. They both speak excellent English which made it much easier for us.
I note from some of the reviews on sites like Trip Advisor that some people have complained about your company and your service. I have posted a review to let people know how good we have found your services. The link is below.
http://www.tripadvisor.com/ShowTopic-Our_Excellent_Vietnam_Trip_with_TNK_Travel Vietnam.html
I would make only one suggestion – the payment procedure is quite complicated and I believe you would get more overseas customers if you were able to accept credit card payments online. Thank you once again to you and your staff for a wonderful visit to Vietnam. We loved your country and would like to come back again and see more of it as well as Cambodia and if we do I will most certainly be in touch with you again. In the meantime I will be recommending you to any of our friends who want to visit Vietnam. Kind Regards Anne Porter
Janis LindblomIndochina Tour
My husband & I have just arrived home to Australia after a sensational three week private/tailored tour to Vietnam, Cambodia & Laos. Our holiday was arranged by TNK Travel & they have been absolutely fantastic! From my first email inquiry to the tour operator staff & the immediate response from Luu Vo with a prosposed itinery. The second contact person was Dac Danh in sales & the bookings of all our hotels, flights, tours & lunches were exceptional. Finally our guides & drivers in all three countries were all excellent (especially "JJ" in HCM and Hui from Hue). They were very professional, knowledgeable & ensured our comfort & safety at all times. It was a stress & hassle free experience from beginning to end which becomes important as we get older. We now have every intention of returning to spend more time in HCM and Hanoi & to visit other towns & villages that we did not get to this time.
We will definitely use TNK Travel again next time as we believe it would be impossible to get better value and service by any other means. We highly recommend! Thank you all for making this our best holiday ever!
Alison DolphinTrain booking: HA NOI - DA NANG (Jun)/ Mr. Will Dolphin
Dear Miss Hang! I write to thank you for your very considerable help in organising our schedule in Vietnam. The Hotels were excellent and all the travel arrangements worked like clockwork.
You were very kind and helpful when dealing with our many emails.
We shall certainly use your company again when we next travel to your beautiful country and in the meantime will recommend your services to anyone else travelling there.
Many thanks and best regards,
Alison Dolphin
Troy RobinsonFeedback - Cambodia
Hello TNK Travel - I was a little dubious about sending paymnet and booking over the internet, however, I can only say how impressed I was with the professionalism and service I received from TNK Travel.. I would thoroughly recommend this travel company to everyone - and although I only did Cambodia - I would encourage people to do Vietnam and Laos as well.. My experience with TNK was overwhelmingly impressed and the accom was fantastic.. If you are thinking of booking with this company - do not hesitate, the guides and drivers are informative, passionate, helpful and pleasant in every way.. Thanks Troy (Syd-Australia)
Gerry BreislinVietnam packaged tour
Dear Ms Hang Vo,
Apologies for not writing sooner. We've been back in Sydney now for almost a month but our holiday in Vietnam seems ages ago now.
We would like thank you for all you help in organising our itinerary on our recent trip to Vietnam . The hotels were excellent with very comfortable accommodation and great service. Breakfasts were excellent although we thought the Hilton in Hanoi had the best croissants!
We had a good balance of organised tours and free time and we particularly enjoyed the cooking class in Hoi An. The tours of the Ho Chi Minh Mausoleum and the Chu Chi tunnels were fascinating. The trip to Ha Lung Bay was quite long, but the cruise at the end of it was worthwhile.
They tour guides and drivers you organised were punctual and attentive and it was a great relief to meet them when we arrived at the various airports. Their stories and descriptions and the information they provided was very interesting and helped paint a fuller picture of Vietnam for us. They were able to answer most of our questions and through our conversations with them, we were able to learn something about their own lives in Vietnam.
We did have a little difficulty understanding our first guide in Hanoi, but he made up for it with his enthusiasm. The other three guides all had very good English. Please pass on our thanks to each of them.
I have already passed on your details to a friend and would have no hesitation about using you again or recommending your company to others wishing to visit your beautiful country.
Kind regards
Else Marie and Poul christenseGreetings to mr. Thang
Dear mr. Dzung Trinh We are now back in Denmark after our vacation in Vietnam and we have had 14 exciting and lovely days where our wishes was complied and we were pick up as agreement every time, - so Thank you very much for your assistance. Next time we are visiting Vietnam We will certainly contact you again. Greetings to mr. Thang best regards Else Marie and Poul christense
robert fitzpatrickwww.perfect4u.com
just wanted to say what a great website. we at perfect4u.com are looking for holidays to sell for our clients and Vietnam is such a wonderful place to visit, so perfect4u and the people are so friendly. thanks rob and team perfect4u
Mrs Isabella Hanssonvietnam highlights tourI would like to thank you for organising our wonderful trip to Vietnam in July 2006. Your guides and drivers were superb and the service you provided was excellent. We feel so lucky to have spent time in your country and have seen so many marvelous sights that will stay in our hearts for ever. Your company offers excellent service and I recommend anyone thinking of travelling to Vietnam to travel with you. A special thanks to Do our guide in Hanoi for the wonderful experience of Halong Bay.
kete gocedenioThank you for a wonderful experince with my family
Hi Dzung Trinh, As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating. I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London ) I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends. Once again, thank you for a wonderful experince with my family. Regards, Kete Go Cedenio